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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Wood

June 25, 2024

5  out of  5 rating by Martha Wood
"This State Farm is outstanding. Annie provides excellent service. Everybody that works there are really good at their job. And no robots!!!!"
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James Wright

June 6, 2024

5  out of  5 rating by James Wright
"I recently had a very complicated issue regarding my vehicle being involved in a wreck, there were about 100 different moving parts to this issue, not to mention a 3rd party vendor that was very uncooperative, and Annie at Jana DellaFloras office absolutely went above and beyond to get this issue resolved with 100 percent satisfaction. Not only did she deal with all parties involved, from the tow company, storage yard, transport vendor, claims specialists, and customer care reps, Annie also checked in with me every couple of days, whether there was news or progress to report or not, she just checked in to tell me she was still on it. I couldn't be happier or more impressed with Annie's hard work and always friendly and upbeat attitude. Her attention to detail is second to none, and without her this issue never would have gotten straightened out. Thank you Annie, and Jana's entire office, I have been a customer there for over a decade, and will be there for a long time more, thanks again!!"
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Sierra Byas

May 17, 2024

5  out of  5 rating by Sierra Byas
"Josh has been a great help in setting up a new policy for our auto, renters, and personal property. It was a very easy experience and we our bill was cut in half."
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???? world

April 29, 2024

5  out of  5 rating by ???? world
"Excellent service from Josh just got a great life insurance policy and great health."
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Kathy Armstrong

April 19, 2024

5  out of  5 rating by Kathy Armstrong
"Always proactive on my insurance needs and wants."
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April 5, 2024

5  out of  5 rating by Tyler
"I needed insurances transferred over in my name and what I thought would be a time consuming and stressful process, turned out to be very quick and simple thanks to the help of KeAnn. I'm very pleased with how the process went and I'm looking forward to my future encounters with State Farm to be the same."
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Melissa Ross

April 4, 2024

5  out of  5 rating by Melissa Ross
"Great customer service and prompt response when needed."
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April 3, 2024

5  out of  5 rating by K S
"Easiest way to buy insurance! I let Josh know I wouldn’t be available by phone very often due to my job, so he went through everything with me by email. Answered every question I threw his way. I was with GEICO since I was 18 years old and they just kept increasing my rate for no reason and then I bought a brand new car and the rate was outrageous. I bundled renters and car insurance with State Farm easily and hope to be with them for a long time! Thank you!!!"
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mary turbett

March 28, 2024

5  out of  5 rating by mary turbett
"The staff here are incredible! They know how to treat their clients with dignity & respect & always return your messages immediately! I’m glad I found Jana! She knows her business!!!"
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julie richards

March 21, 2024

5  out of  5 rating by julie richards
"Always cordial when I've called in. Offers me opportunities to update to better policies. Not feeling forced on any matters."
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Dawn Allen

March 6, 2024

5  out of  5 rating by Dawn Allen
"finally, I am home I knew I was going to walk away with a new insurance company. I was referred by my cousin who has been with this insurance company for a long time. Annie was very knowledgeable, intelligent prompt, and kind. Thank you for all of your help. I really appreciate it."
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Alexcia Mcgee

March 4, 2024

5  out of  5 rating by Alexcia Mcgee
"Josh is amazing! Thank you again for helping me save money on my auto insurance. Looking forward to being a long time customer"
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Jim Horne

March 3, 2024

5  out of  5 rating by Jim Horne
"Jana and her team always provide excellent service. Last week I had the pleasure of working with Annie, who went out of her way to make sure all my questions were answered to my satisfaction."
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Ally Alexander

February 29, 2024

5  out of  5 rating by Ally Alexander
"Annie was very helpful and made sure to complete the job fast."
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Scott Hamilton

February 23, 2024

5  out of  5 rating by Scott Hamilton
"I always have an exceptional experience when dealing with State Farm but what stood out the most was KeAnn's unwavering dedication to helping clients. She was consistently helpful, addressing my inquiries with patience and clarity. Her approach made navigating the complexities of insurance policies feel more manageable, and she always took the time to ensure I fully understood the information provided. The excellent customer service extended beyond KeAnn to the overall experience with the company. The responsiveness and efficiency of the support team were commendable. It's reassuring to know that a reliable and customer-oriented team backs up the insurance coverage. In summary, my experience with this insurance company has been nothing short of excellent. I highly recommend them to anyone seeking reliable coverage coupled with top-notch customer support."
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Ernesto Reyes

February 23, 2024

5  out of  5 rating by Ernesto Reyes
"Fast and great customer service"
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J Mo

February 22, 2024

5  out of  5 rating by J Mo
"Great service and rates. Josh is awesome"
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stephanie murray

February 21, 2024

5  out of  5 rating by stephanie murray
"Annie at State Farm has been so helpful to our family. She really works hard at getting all the discounts."
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abderrafiq balkhach

February 21, 2024

5  out of  5 rating by abderrafiq balkhach
"Very professional Thank you"
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Jeffrey Abney

February 19, 2024

5  out of  5 rating by Jeffrey Abney
"The De Laflora office is amazing. Annie has gone above and beyond and the whole office alone, treats you like a neighbor. 10/10 recommendations if you need insurance or just good people to talk with. Thanks y’all"
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Michael Ezra Martin

February 9, 2024

5  out of  5 rating by Michael Ezra Martin
"I had a very smooth experience purchasing my auto insurance. I was a customer on my parent's insurance leading up to this and always had great service. Josh was very helpful and I look forward to receiving the same, exceptional service from everyone at the Pickerington location."
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Les Saunders

February 9, 2024

5  out of  5 rating by Les Saunders
"Annie's is just fantastic at customer service and getting what's needed done. Very company knowledgeable and truly cares about how and what is best that can be for the client. Super personality and truly works for the client. Truly a top reason I'm staying with this Agency and State Farm Thank you Les Saunders"
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Sarah Terry

February 1, 2024

5  out of  5 rating by Sarah Terry
"Jana and her location of state farm have been amazing over the last 30 years. They have provided great service and have been very helpful when it comes to questions or concerns I might have.. thank you for all you and your staffs do.."
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Coulter Paugh

February 1, 2024

5  out of  5 rating by Coulter Paugh
"I really enjoy having conversations with this branch especially. They always are the most friendliest professional individuals I have met in a long time. They definitely want to help 😊"
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Erin Jones

January 30, 2024

5  out of  5 rating by Erin Jones
"Josh Burnham is absolutely fantastic! He is extremely knowledgeable, informative, personable, and patient! He helped me select the right auto and home insurance bundle to fit my family's needs and saved me a considerable amount of money. I am so grateful I made the decision to switch to State Farm Insurance, and I highly recommend you do the same!"