State Farm® Insurance Agent Jana DellaFlora

"I recently had a very complicated issue regarding my vehicle being involved in a wreck, there were about 100 different moving parts to this issue, not to mention a 3rd party vendor that was very uncooperative, and Annie at Jana DellaFloras office absolutely went above and beyond to get this issue resolved with 100 percent satisfaction. Not only did she deal with all parties involved, from the tow company, storage yard, transport vendor, claims specialists, and customer care reps, Annie also checked in with me every couple of days, whether there was news or progress to report or not, she just checked in to tell me she was still on it. I couldn't be happier or more impressed with Annie's hard work and always friendly and upbeat attitude. Her attention to detail is second to none, and without her this issue never would have gotten straightened out. Thank you Annie, and Jana's entire office, I have been a customer there for over a decade, and will be there for a long time more, thanks again!!"

"I needed insurances transferred over in my name and what I thought would be a time consuming and stressful process, turned out to be very quick and simple thanks to the help of KeAnn. I'm very pleased with how the process went and I'm looking forward to my future encounters with State Farm to be the same."

"Easiest way to buy insurance! I let Josh know I wouldn’t be available by phone very often due to my job, so he went through everything with me by email. Answered every question I threw his way. I was with GEICO since I was 18 years old and they just kept increasing my rate for no reason and then I bought a brand new car and the rate was outrageous. I bundled renters and car insurance with State Farm easily and hope to be with them for a long time! Thank you!!!"

"finally, I am home I knew I was going to walk away with a new insurance company. I was referred by my cousin who has been with this insurance company for a long time. Annie was very knowledgeable, intelligent prompt, and kind. Thank you for all of your help. I really appreciate it."

"I always have an exceptional experience when dealing with State Farm but what stood out the most was KeAnn's unwavering dedication to helping clients. She was consistently helpful, addressing my inquiries with patience and clarity. Her approach made navigating the complexities of insurance policies feel more manageable, and she always took the time to ensure I fully understood the information provided. The excellent customer service extended beyond KeAnn to the overall experience with the company. The responsiveness and efficiency of the support team were commendable. It's reassuring to know that a reliable and customer-oriented team backs up the insurance coverage. In summary, my experience with this insurance company has been nothing short of excellent. I highly recommend them to anyone seeking reliable coverage coupled with top-notch customer support."

"I had a very smooth experience purchasing my auto insurance. I was a customer on my parent's insurance leading up to this and always had great service. Josh was very helpful and I look forward to receiving the same, exceptional service from everyone at the Pickerington location."

"Annie's is just fantastic at customer service and getting what's needed done. Very company knowledgeable and truly cares about how and what is best that can be for the client. Super personality and truly works for the client. Truly a top reason I'm staying with this Agency and State Farm Thank you Les Saunders"

"Josh Burnham is absolutely fantastic! He is extremely knowledgeable, informative, personable, and patient! He helped me select the right auto and home insurance bundle to fit my family's needs and saved me a considerable amount of money. I am so grateful I made the decision to switch to State Farm Insurance, and I highly recommend you do the same!"