Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Little

John Little

January 25, 2025

5  out of  5
rating by John Little
"KeAnn was very helpful and made sure our needs were met in a fast and efficient manner!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Doug H

Doug H

December 21, 2024

5  out of  5
rating by Doug H
"Keann is thorough and efficient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of joan pettibone

joan pettibone

December 12, 2024

5  out of  5
rating by joan pettibone
"Wonderful service and quick response. Insurance you can count on"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Eddy Noel

Eddy Noel

November 12, 2024

5  out of  5
rating by Eddy Noel
"Spoke to Josh and He provided and excellent Customer service. He help me all the way through"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jana"
Profile photo of Adriana Osburn

Adriana Osburn

October 29, 2024

5  out of  5
rating by Adriana Osburn
"This location is one of the best insurance offices that I have ever dealt with, truly! Annie and some others have always been a great help. I always leave with such a positive experience. Feeling ‘in the know’ about everything is so important and they even provide additional information about money saving alternatives that I did not/might not have known about. So cheerful and not afraid to do extra work!!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come."
Profile photo of Joshua W

Joshua W

September 19, 2024

5  out of  5
rating by Joshua W
"Josh was very helpful with giving me an apples-to-apples quote, explaining aspects of the policy, as well as showing me where I could increase my coverage while still paying less than I was with my previous provider. Great overall experience!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come. "
Profile photo of Taina Miranda

Taina Miranda

August 28, 2024

5  out of  5
rating by Taina Miranda
"I have to say I have had a great experience with KeAnn. She listens, she is understanding. She really tries to help you. She has great customer service. I love working with her."
We responded:
"Thank you, Taina! We really appreciate your kind words and hope that we will have a long relationship being of service to you. Jana"
Profile photo of Rico Richardson

Rico Richardson

August 7, 2024

5  out of  5
rating by Rico Richardson
"Wonderful experience during my claim process thanks to Annie and the others over at Jana’s office. Very responsive when issues were raised and felt as if this agency really was on my side. Would highly recommend Annie and her team to my friends and family. Thanks again !"
We responded:
"Thank you so much for your positive review. We truly appreciate you!"
Profile photo of Martha Wood

Martha Wood

June 25, 2024

5  out of  5
rating by Martha Wood
"This State Farm is outstanding. Annie provides excellent service. Everybody that works there are really good at their job. And no robots!!!!"
We responded:
"Thank you so much for your kind remarks. We truly appreciate great neighbors like you. Jana"
Profile photo of James Wright

James Wright

June 6, 2024

5  out of  5
rating by James Wright
"I recently had a very complicated issue regarding my vehicle being involved in a wreck, there were about 100 different moving parts to this issue, not to mention a 3rd party vendor that was very uncooperative, and Annie at Jana DellaFloras office absolutely went above and beyond to get this issue resolved with 100 percent satisfaction. Not only did she deal with all parties involved, from the tow company, storage yard, transport vendor, claims specialists, and customer care reps, Annie also checked in with me every couple of days, whether there was news or progress to report or not, she just checked in to tell me she was still on it. I couldn't be happier or more impressed with Annie's hard work and always friendly and upbeat attitude. Her attention to detail is second to none, and without her this issue never would have gotten straightened out. Thank you Annie, and Jana's entire office, I have been a customer there for over a decade, and will be there for a long time more, thanks again!!"
We responded:
"Thank you so much for your review. I appreciate it more than you know. It's nice to hear when things go right and we couldn't be more proud of Annie. Thank you for taking the time to submit this review and for your patience with a difficult situation. Jana"
Profile photo of Kathy Armstrong

Kathy Armstrong

April 19, 2024

5  out of  5
rating by Kathy Armstrong
"Always proactive on my insurance needs and wants."
We responded:
"Thank you so much for your kind words. Its a pleasure working with great people like you. "
Profile photo of Melissa Ross

Melissa Ross

April 4, 2024

5  out of  5
rating by Melissa Ross
"Great customer service and prompt response when needed."
We responded:
"Thank you so much for your review, Melissa. We really appreciate it. "
Profile photo of mary turbett

mary turbett

March 28, 2024

5  out of  5
rating by mary turbett
"The staff here are incredible! They know how to treat their clients with dignity & respect & always return your messages immediately! I’m glad I found Jana! She knows her business!!!"
We responded:
"Thank you so much Mary! It is always a pleasure being able to assist you."
Profile photo of julie richards

julie richards

March 21, 2024

5  out of  5
rating by julie richards
"Always cordial when I've called in. Offers me opportunities to update to better policies. Not feeling forced on any matters."
We responded:
"Hi Julie! Thank you so much for your positive review of our agency. We really appreciate great clients just like you. Thanks again!"