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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Drunkguy _

October 10, 2024

5  out of  5
rating by Drunkguy _
"Jana DellaFlora team thru state farm has been great to have. Will not use anyone else ."
We responded:
"Thank you so much for your positive review. We sincerely appreciate it. Jana"
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brian king

October 7, 2024

5  out of  5
rating by brian king
"I’ve been a customer with State Farm and Jana DellaFlora for several years now and ive had nothing but the best experience with them. The ladies she has working in her office are very helpful and they put a smile on my face after every conversation. Thank you Jana and the ladies that work in the office. Give the 4 legged fur baby a rub on the head for me."
We responded:
"Thank you so much for being with our State Farm family. We truly appreciate your business and look forward to many years together! Lola also thanks you :) All the Best! Jana"
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Joshua W

September 19, 2024

5  out of  5
rating by Joshua W
"Josh was very helpful with giving me an apples-to-apples quote, explaining aspects of the policy, as well as showing me where I could increase my coverage while still paying less than I was with my previous provider. Great overall experience!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come. "
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Leslie Daniels

September 6, 2024

5  out of  5
rating by Leslie Daniels
"State Farm agent, Jana DellaFlora, has been my agent for more than thirteen years. During that time, she has witnessed many joyous milestones alongside our family, including unexpected events. Some events occur suddenly and bring forth unimaginable challenges to normal daily living, which can be difficult to manage without an experienced team to guide you each step of the way to wholeness again. Having a reputable insurance agent, like Jana and her team, who are knowledgeable about ways to help you plan for the best and protect against the worst possible scenarios, brings great comfort to their customers. When you need a team you can trust to attentively listen to your needs and offer timely advice and products regarding all stages of life and loss consider State Farm agent, Jana DellaFlora. They are who we rely upon when making plans for our loved ones and peace of mind. State Farm is a partnership we are proud to share with four generations of our family!"
We responded:
"Leslie, I don't know what to say but I can't thank you enough for your wonderful review. It means a lot to us in knowing you value our relationship as much as we value you and your family. We just can't begin to thank your continued support in our small business. Jana"
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Taina Miranda

August 28, 2024

5  out of  5
rating by Taina Miranda
"I have to say I have had a great experience with KeAnn. She listens, she is understanding. She really tries to help you. She has great customer service. I love working with her."
We responded:
"Thank you, Taina! We really appreciate your kind words and hope that we will have a long relationship being of service to you. Jana"
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Rico Richardson

August 7, 2024

5  out of  5
rating by Rico Richardson
"Wonderful experience during my claim process thanks to Annie and the others over at Jana’s office. Very responsive when issues were raised and felt as if this agency really was on my side. Would highly recommend Annie and her team to my friends and family. Thanks again !"
We responded:
"Thank you so much for your positive review. We truly appreciate you!"
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Peter Burgo

July 26, 2024

5  out of  5
rating by Peter Burgo
"We were saddened to have moved from Ohio and no longer able to enjoy working with Jana Dellaflora and her State Farm team. We will truly miss the exceptional, personalized customer service we received--which, these days, seems harder and harder to come by in the industry."
We responded:
"Thank you so much for your lovely words. We will certainly miss you and appreciate the time we had together. Thanks again! Jana"
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Martha Wood

June 25, 2024

5  out of  5
rating by Martha Wood
"This State Farm is outstanding. Annie provides excellent service. Everybody that works there are really good at their job. And no robots!!!!"
We responded:
"Thank you so much for your kind remarks. We truly appreciate great neighbors like you. Jana"
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James Wright

June 6, 2024

5  out of  5
rating by James Wright
"I recently had a very complicated issue regarding my vehicle being involved in a wreck, there were about 100 different moving parts to this issue, not to mention a 3rd party vendor that was very uncooperative, and Annie at Jana DellaFloras office absolutely went above and beyond to get this issue resolved with 100 percent satisfaction. Not only did she deal with all parties involved, from the tow company, storage yard, transport vendor, claims specialists, and customer care reps, Annie also checked in with me every couple of days, whether there was news or progress to report or not, she just checked in to tell me she was still on it. I couldn't be happier or more impressed with Annie's hard work and always friendly and upbeat attitude. Her attention to detail is second to none, and without her this issue never would have gotten straightened out. Thank you Annie, and Jana's entire office, I have been a customer there for over a decade, and will be there for a long time more, thanks again!!"
We responded:
"Thank you so much for your review. I appreciate it more than you know. It's nice to hear when things go right and we couldn't be more proud of Annie. Thank you for taking the time to submit this review and for your patience with a difficult situation. Jana"
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Sierra Byas

May 17, 2024

5  out of  5
rating by Sierra Byas
"Josh has been a great help in setting up a new policy for our auto, renters, and personal property. It was a very easy experience and we our bill was cut in half."
We responded:
"Thank you for your kind words. We appreciate your business and look forward to serving you for many years to come. Thanks again! Jana"
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???? world

April 29, 2024

5  out of  5
rating by ???? world
"Excellent service from Josh just got a great life insurance policy and great health."
We responded:
"Thank you Elijah. We are so fortunate to have Josh on our team. I'm glad you found value in applying for the life insurance and supplemental health insurance. We are so happy to have you in our State Farm family."
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Kathy Armstrong

April 19, 2024

5  out of  5
rating by Kathy Armstrong
"Always proactive on my insurance needs and wants."
We responded:
"Thank you so much for your kind words. Its a pleasure working with great people like you. "
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Tyler

April 5, 2024

5  out of  5
rating by Tyler
"I needed insurances transferred over in my name and what I thought would be a time consuming and stressful process, turned out to be very quick and simple thanks to the help of KeAnn. I'm very pleased with how the process went and I'm looking forward to my future encounters with State Farm to be the same."
We responded:
"Thank you so much for your kind words, Tyler. We truly appreciate your business and look forward to serving your auto insurance needs well into the future!"
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Melissa Ross

April 4, 2024

5  out of  5
rating by Melissa Ross
"Great customer service and prompt response when needed."
We responded:
"Thank you so much for your review, Melissa. We really appreciate it. "
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K S

April 3, 2024

5  out of  5
rating by K S
"Easiest way to buy insurance! I let Josh know I wouldn’t be available by phone very often due to my job, so he went through everything with me by email. Answered every question I threw his way. I was with GEICO since I was 18 years old and they just kept increasing my rate for no reason and then I bought a brand new car and the rate was outrageous. I bundled renters and car insurance with State Farm easily and hope to be with them for a long time! Thank you!!!"
We responded:
"Thanks so much K for your awesome review. We really appreciate having great clients like you. We will do everything we can to make sure you are well taken care of. Thanks again! Jana"
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mary turbett

March 28, 2024

5  out of  5
rating by mary turbett
"The staff here are incredible! They know how to treat their clients with dignity & respect & always return your messages immediately! I’m glad I found Jana! She knows her business!!!"
We responded:
"Thank you so much Mary! It is always a pleasure being able to assist you."
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julie richards

March 21, 2024

5  out of  5
rating by julie richards
"Always cordial when I've called in. Offers me opportunities to update to better policies. Not feeling forced on any matters."
We responded:
"Hi Julie! Thank you so much for your positive review of our agency. We really appreciate great clients just like you. Thanks again!"
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Dawn Allen

March 6, 2024

5  out of  5
rating by Dawn Allen
"finally, I am home I knew I was going to walk away with a new insurance company. I was referred by my cousin who has been with this insurance company for a long time. Annie was very knowledgeable, intelligent prompt, and kind. Thank you for all of your help. I really appreciate it."
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have Annie on our team. Thanks again! Jana"
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Alexcia Mcgee

March 4, 2024

5  out of  5
rating by Alexcia Mcgee
"Josh is amazing! Thank you again for helping me save money on my auto insurance. Looking forward to being a long time customer"
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have Josh on our team. Thanks again! Jana "
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Jim Horne

March 3, 2024

5  out of  5
rating by Jim Horne
"Jana and her team always provide excellent service. Last week I had the pleasure of working with Annie, who went out of her way to make sure all my questions were answered to my satisfaction."
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have Annie on our team. Thanks again! Jana "
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Ally Alexander

February 29, 2024

5  out of  5
rating by Ally Alexander
"Annie was very helpful and made sure to complete the job fast."
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have Annie on our team. Thanks again! Jana "
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Scott Hamilton

February 23, 2024

5  out of  5
rating by Scott Hamilton
"I always have an exceptional experience when dealing with State Farm but what stood out the most was KeAnn's unwavering dedication to helping clients. She was consistently helpful, addressing my inquiries with patience and clarity. Her approach made navigating the complexities of insurance policies feel more manageable, and she always took the time to ensure I fully understood the information provided. The excellent customer service extended beyond KeAnn to the overall experience with the company. The responsiveness and efficiency of the support team were commendable. It's reassuring to know that a reliable and customer-oriented team backs up the insurance coverage. In summary, my experience with this insurance company has been nothing short of excellent. I highly recommend them to anyone seeking reliable coverage coupled with top-notch customer support."
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have KeAnn on our team. Thanks again! Jana "
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Ernesto Reyes

February 23, 2024

5  out of  5
rating by Ernesto Reyes
"Fast and great customer service"
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. Thanks again! Jana "
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J Mo

February 22, 2024

5  out of  5
rating by J Mo
"Great service and rates. Josh is awesome"
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have Josh on our team. Thanks again! Jana "
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stephanie murray

February 21, 2024

5  out of  5
rating by stephanie murray
"Annie at State Farm has been so helpful to our family. She really works hard at getting all the discounts."
We responded:
"Thank you so much for your kind words. We truly appreciate your trust in our insurance agency. We strive to provide the best quality service possible. We are definitely proud to have Annie on our team. Thanks again! Jana "